All large and fragile goods will be delivered by fragile goods specialist courier Fragilistics. Large and heavy items are delivered unpackaged for safety reasons in specially equipped vehicles. The delivery is made by a single driver and they will require assistance off loading the goods from the vehicles. Delivery is to mainland UK only. Fragilistics can deliver from 7am - 9pm. If there is a problem when you are allocated a time please contact them immediately.
Lead times vary according to date of order, product and post code;
Order cut off is close of working day 5pm Tuesday for dispatch Friday for delivery the following week. Orders placed after will be dispatched the following Friday for delivery the week after.
Toughened glass; 7 - 15 working day
Toughened laminated glass; 15-20 working days
Mirror glass; 4 - 12 working days
Painted, printed or hand antique glass; 8 - 13 working days
Painted or printed acrylic; 7 - 12 working days
Complete balustrade systems; 15-20 working days
Balustrade parts; 5-10 working days
You will be sent an email when goods are dispatched with the dates that the courier will be delivering in your area (see map), Fragilistics will then contact you directly to confirm the day and a time slot the day before delivery when they plan their route. The driver will also call when he is on his way. For further information please see our delivery frequently asked questions.
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